GOOD TO KNOW INFORMATION
Moving out of home for the first time is a big step – which is why we try and make the transition as easy as possible.
As parents, you want to know that your child has made the right decision, will do well and be happy. Here’s some information that might set your minds at ease, but also to help you continue to be part of your child’s life when they are far from home.
Australian & International Students Welcome
International House is a residential on-campus college at the University of Queensland that accepts tertiary students from Australia and around the world. IH is a multicultural melting pot of backgrounds, beliefs and faiths all coming together under a common banner of friendship.
Bookings & Fees
We accept applications all year round so you can book your child into International House and guarantee them a room – even before their university offer comes through. Once an offer is made you will need to pay a deposit to secure your room. Remaining fees for the upcoming Semester need to be paid in advance, as outlined in the Letter of Offer you will receive from us. You can read more about our fees and cancellation policy here.
One of the comments we often hear from parents is that their child was warmly welcomed, felt included, was fitting in well, making friends quickly and happy to be at IH. This speaks volumes as to the culture of International House and the environment that the staff and student community create together.
You can relax knowing your son or daughter is getting three balanced, nutritious meals a day. They will also save time on shopping, cooking and cleaning up after meals leaving more time to focus on what matters. Most dietary requirements can be managed by our catering staff – just ask!
International House is a very safe and respectful community. Staff are onsite 24/7 to assist and UQ Security is always on call should the need arise. Brisbane, in general, is a safe city and the incidence of crime is very low.
24/7 Onsite assistance
We have a dedicated Senior Resident team who live onsite to provide pastoral support and assistance to each resident in their tower (approximately 20). The Director and Deputy Director also reside on site. We find that ours is a community that looks out for each other – even out and about on social excursions. There will always be a friendly, helpful and responsible person that your child can go to any time of the day or night.
While we appreciate students are here to study and do well academically, like everyone, they do better when they have proper life balance and breaks from study and work. At International House there are heaps of free events and activities including social, cultural and sporting activities to get involved in – as well as facilities and natural garden spaces nearby for them to relax and revive.
Included in the fees is a thorough Academic Support Program to ensure your child gets the mentorship, tutoring and other study assistance to do well in their chosen studies. This is one of the key advantages to staying within International House versus other options. Check out our Fee Comparison page for what’s included and also more details on those inclusions.
Students enrolled at University arriving from overseas can be met at the International Airport by a complimentary shuttle bus that can transport them and their luggage to International House or an interim accommodation option. This can be pre-booked with the University directly.
In Brisbane you can buy a transport card called a Go Card from bus and train stations (there are stations at both our domestic and international airport) to enable you to tap on and off of trains, buses and ferries. It can also be easily topped up online. New residents will be shown how to get one in O-Week and how to apply for discounted student fares.
Avoiding Jet Lag Issues
We allow new international residents to join us at IH up to 3 days before the start of O-Week. It can be a bit quiet when they first arrive as most residents arrive together on the same day. We advise that if your child does need to arrive early that they relax, unpack and catch up on sleep. Our Student Club will help them with all of the essentials during O-Week. While no catering is provided before O-Week, there are local supermarkets and eateries at the University and nearby in surrounding areas, as well as kitchen facilities in each Tower.
Staying in touch
At International House we have fast speed WiFi so residents can immediately jump on their mobile phone or laptop and message you to let you know they have arrived. As part of O-Week they are taken to a local phone shop where they can purchase an Australian phone SIM Card for more cost-effective international calling rates and domestic rates for SMS, calls and data.
International House runs an orientation program – O-Week – each semester for all new arrivals. This is an exciting week that takes new residents on a comprehensive tour of the UQ Campus and Brisbane city and helps them get set-up with everything they need including bank accounts, local phone numbers etc. There is no hazing or pressure put on residents to participate in all events.
Take a Tour
Enjoy this video tour of our student accommodation and facilities. Book in for an actual tour.